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Browse Books: Business & Economics / Customer Relations

Fish!: A Remarkable Way to Boost Morale and Improve Results Cover Image
$24.00
Usually Ships in 1-5 Days
Yes Is the Answer: How Positivity, Passion, and Pineapples Will Transform Your Leadership and Your Life Cover Image
By Christine Trippi, Mike Trippi (Designed by), Kim Ledgerwood (Editor)
$26.93
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Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
$24.99
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise Cover Image
$24.99
Usually Ships in 1-5 Days
Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) Cover Image
$24.99
Usually Ships in 1-5 Days
Why Customers Leave (and How to Win Them Back): (24 Reasons People are Leaving You for Competitors, and How to Win Them Back*) Cover Image
By David Avrin, Larry Winget (Foreword by)
$22.95
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
$25.00
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The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business Cover Image
$17.99
Out of Print
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Cover Image
$21.95
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life Cover Image
$19.95
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The Trusted Advisor Cover Image
$17.00
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Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business Cover Image
$24.99
Usually Ships in 1-5 Days

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