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Browse Books: Business & Economics / Customer Relations

Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
$24.99
Usually Ships in 1-5 Days
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Cover Image
$28.00
Usually Ships in 1-5 Days
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Cover Image
$35.00
Usually Ships in 1-5 Days
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
$25.00
Usually Ships in 1-5 Days
The Discipline of Market Leaders Cover Image
$17.99
Usually Ships in 1-5 Days
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business Cover Image
$17.99
Out of Print
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Cover Image
$21.95
Usually Ships in 1-5 Days
7L: The Seven Levels of Communication: Go from Relationships to Referrals Cover Image
$16.95
Usually Ships in 1-5 Days
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World Cover Image
$24.95
Backordered
The Simple Truths of Service: Inspired by Johnny the Bagger Cover Image
$14.99
Special Order
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint Cover Image
$25.00
Usually Ships in 1-5 Days
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer Cover Image
$16.00
Usually Ships in 1-5 Days

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