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Browse Books: Business & Economics / Customer Relations

Fish!: A Remarkable Way to Boost Morale and Improve Results Cover Image
$24.00
Usually Ships in 1-5 Days
Building a Storybrand: Clarify Your Message So Customers Will Listen Cover Image
$24.99
Usually Ships in 1-5 Days
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer Cover Image
$16.00
Usually Ships in 1-5 Days
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Cover Image
$25.00
Usually Ships in 1-5 Days
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Cover Image
$21.95
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The Trusted Advisor Cover Image
$17.00
Usually Ships in 1-5 Days
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business Cover Image
$17.99
Out of Print
The Effortless Experience: Conquering the New Battleground for Customer Loyalty Cover Image
$29.95
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7L: The Seven Levels of Communication: Go from Relationships to Referrals Cover Image
$16.95
Special Order
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Cover Image
$17.99
Usually Ships in 1-5 Days
What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint Cover Image
$25.00
Usually Ships in 1-5 Days
Be Our Guest: Perfecting the Art of Customer Service (Disney Institute Book, A) Cover Image
$24.99
Usually Ships in 1-5 Days

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